Terms and Conditions for Time-Out & Self-Exclusion :
- Customers can request a Time-Out from betting on our site, for a period from 1 day to a period specified by you. Visit our Time-Out portal under your Profile icon or find the portal here: https://sports.gbets.co.za/?accounts=%2A&settings=%2A&timeout=%2A
- Should you require a permanent self-exclusion, please email us on [email protected] or visit our Self-Exclusion portal here https://sports.gbets.co.za/?accounts=%2A&settings=%2A&self-exclusion=%2A
- Should you want your permanent self-exclusion lifted, it is mandatory to complete Self Exclusion Counselling Sessions with a Treatment Professional at the National Responsible Gaming Program (NRGP).
- Requests for upliftment of the self-exclusion order will only be considered once the self-exclusion order has been in force for a period of six months and the player proves that he or she has attended counselling sessions with one of the NGRP Treatment Professionals. For more information, visit https://responsiblegambling.org.za/self-exclusion-2/
- Self-Exclusion Sessions are free. To register, contact NGRP on 0800 006 008 or email [email protected].